Episodes

Insurance data is both intensive and inefficient at the same time but Sarah Sutton, CMO for Send Technology explains they are changing the game to help insurers and brokers deliver a way better customer experience with data and quoting.

Growth does not always mean scale and Alyssa Keyes from Keyes Insurance Brokers shares her struggle and eventual success as a regional independent with their strategy for growth.

AI plus RPA equals digital co-workers who will be the next generation of automation according to Roots Automation CEO and Co-founder Chaz Perera.

The shared purpose of insurance is not dead, it's changing, and Steve Reffit from Branch Insurance share what they are doing to create value, trust and community in a new era of customer needs and expectations.

Data Exchange is closer than we think and Tom Reid explains what it will take to bring this holy grail to reality and why we need to champion the cause more than ever.

Digital transformation matters but doing it with consideration to all partners is tough and Tracy Riley CDO for Wawanesa shares her perspective on where she hopes the company and industry can go through innovation.

Howard Goldberg, VP of Customer Solutions for Plymouth Rock shares his thoughts and lessons for delivering leading edge customer experiences for insurance.

Commercial quoting service Quotey is here to power a new way of efficiency and data for brokers with their commercial insurance sales.

Looking back is aways fun and the hosts review the year talking pandemic, embedded insurance, trends, captives, insuretech 2.0 and so much more.

Peter Lacovara, head of commercial for Cloud Street, talks about using flood mapping and data for risk analysis and disaster assistance before the parametric insurance solution.

Using AI doesn't have to be intimidating as Erin Kelly, CEO of Advanced Symbolics Inc, explains that insurance agents and brokers can ask Polly to gain accurate and focussed market insights.

The best of the Executive Talks from the National insurance Conference of Canada from Halifax featuring industry CEOs.

The sandbox is where dreams are made and Shelley Willick President and CEO of the newly rebranded to Sandbox Mutual Insurance shares the process and why it needed to happen.

A big day two at IBAO conference 2022 captured the insurer town halls, trade show vendors, the CEO panel, and we have it all here and the buzz of an incredible conference.

Hear from industry experts as they came off the stage from their talks about what brokers and the insurance industry should consider to provide better solutions in office and to customers.

Conferences are back in style and Brett Boadway of IBAO talks about getting Canada's biggest insurance conference back live and in person!

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The future of insurance revolves around data and Ian White from Koffie Insurance shares his views as a non-insurance insurance CEO now in the middle of a transforming industry.

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Change is never easy but Shawn Kanungo, international speaker about disruption and strategy, shares his energy about what to look for with change and how your business can embrace it.

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CAMGA president and the managing director share their thoughts on the association representing MGAs and discuss the value that MGAs provide to the insurance marketplace.

Jamie Peers drops in to discuss how to get your data from the BMS/AMS and into a usable form that your team can use to manage a better and more profitable customer experience.

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