Episodes

Jan. 31, 2023

Lesson in Customer Experience- Howard Goldberg from Plymouth Rock Ass…

Howard Goldberg, VP of Customer Solutions for Plymouth Rock shares his thoughts and lessons for delivering leading edge customer experiences for insurance.

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Jan. 14, 2023

Commercial Quoting for the Future

Commercial quoting service Quotey is here to power a new way of efficiency and data for brokers with their commercial insurance sales.

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Jan. 6, 2023

2022 Year in Review- Trends, Tech, Guests and more!

Looking back is aways fun and the hosts review the year talking pandemic, embedded insurance, trends, captives, insuretech 2.0 and so much more.

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Dec. 23, 2022

Parametric Insurance solutions- Peter Lacovara from Coud2Street

Peter Lacovara, head of commercial for Cloud Street, talks about using flood mapping and data for risk analysis and disaster assistance before the parametric insurance solution.

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Dec. 16, 2022

AI for Business Insight with Erin Kelly

Using AI doesn't have to be intimidating as Erin Kelly, CEO of Advanced Symbolics Inc, explains that insurance agents and brokers can ask Polly to gain accurate and focussed market insights.

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Dec. 12, 2022

Executive Talks from NICC 2022 in Halifax

The best of the Executive Talks from the National insurance Conference of Canada from Halifax featuring industry CEOs.

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Nov. 25, 2022

Rebranding with purpose: Introducing Sandbox

The sandbox is where dreams are made and Shelley Willick President and CEO of the newly rebranded to Sandbox Mutual Insurance shares the process and why it needed to happen.

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Oct. 28, 2022

From the floor at IBAO 2022 - featuring Matthew Turak CEO of CAA

A big day two at IBAO conference 2022 captured the insurer town halls, trade show vendors, the CEO panel, and we have it all here and the buzz of an incredible conference.

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Oct. 20, 2022

Insure Talks from IBAO Conference 2022

Hear from industry experts as they came off the stage from their talks about what brokers and the insurance industry should consider to provide better solutions in office and to customers.

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Oct. 17, 2022

IBAO Convention 2022 Preview with Brett Boadway

Conferences are back in style and Brett Boadway of IBAO talks about getting Canada's biggest insurance conference back live and in person!

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Oct. 14, 2022

Insuretech Connect Review and Interviews

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Sept. 30, 2022

Vision, data, and a journey with Ian White of Koffie Insurance

The future of insurance revolves around data and Ian White from Koffie Insurance shares his views as a non-insurance insurance CEO now in the middle of a transforming industry.

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Sept. 16, 2022

Transformation with purpose- Sonia Boyle from Gore Mutual

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Sept. 9, 2022

Disruption & Innovation with Shawn Kanungo

Change is never easy but Shawn Kanungo, international speaker about disruption and strategy, shares his energy about what to look for with change and how your business can embrace it.

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June 28, 2022

Covering the gaps when disasters happen with Darren Wood of Recoop

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June 6, 2022

MGAs and the marketplace with CAMGA

CAMGA president and the managing director share their thoughts on the association representing MGAs and discuss the value that MGAs provide to the insurance marketplace.

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May 27, 2022

Using your insurance data with Jamie Speers of Synatic

Jamie Peers drops in to discuss how to get your data from the BMS/AMS and into a usable form that your team can use to manage a better and more profitable customer experience.

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May 13, 2022

Part 2 with Duck Creek & Adiona on building a partnership to disrupt!

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May 6, 2022

A partnership to disrupt auto insurance- Duck Creek and Adiona

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April 30, 2022

John Cooper knows Overalls are part of the next insurance customer ex…

John Cooper from Overalls shares his vision on how the insurance agents and brokers can enhance the client experience and add value in non-traditional ways.

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April 8, 2022

SEMCI- is a reality with Zack Yurch and Semsee

Single Entry Multiple Company Integration may be seen as the insurance unicorn but Zack Yurch of Semsee shares how they are making unicorns and true efficiency a reality.

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March 25, 2022

Wysa CEO Jo Aggarwal wants to make access to mental health in the wor…

Wysa CEO Jo Aggarwal wants make mental health care accessible in the workplace and the insurance industry stands to benefit.

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March 22, 2022

Robotic workers are the insurance back-office future with Quandri

Robotic workers can improve efficiencies and value for insurance brokers and agents by letting people do 'people things'.

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March 12, 2022

Instanda- How to build scaleable digital transformation with Will Wood

Will Wood, head of Life for Instanda, shares his perspective on digital transformation that Instanda helps build.

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