Episodes

Feb. 28, 2020

Chat Bots Expained with the Friendly Agent Chat Bot

Talking to a chat bot should not be this fun but Avdhesh Sexana, the founder and creator of the Friendly Agent Chat Bot, explains…

Episode page
Feb. 21, 2020

Jeff Brown- Vpay

Claims service is when insurance matters most but the often overlooked part is how to make the payment of claims efficient.  Jeff…

Episode page
Feb. 12, 2020

Trulfa and Broker Technology

Broker technology comes in many forms but Sherif Gemeyal has been a pioneer in the next phase of the customer-facing insurance ex…

Episode page
Feb. 6, 2020

John Taylor- CEO OMIA

There's a perception about the mutual insurers but John Taylor, CEO of OMIA, is ready to dispel it.  These aren't smaller compani…

Episode page
Jan. 24, 2020

Social Responsibility Matters- Catherine Brown, Aviva

All corporations are using social responsibility as part of their brand value but no on within the insurance industry does it lik…

Episode page
Jan. 17, 2020

AJ Altman- CEO Hover

AJ Altman, the CEO and founder of Hover is happy to change the parts of the insurance industry, in fact he's inspired to do so fo…

Episode page
Jan. 10, 2020

Boost & Tryg an AI partnershiop

It's one thing to talk to a company developing AI technology but to talk with their key customer is another thing but that's what…

Episode page
Dec. 19, 2019

Valerie Fehr, My Mutual Insurance

Innovation does not have to come from the 'big guys' when it comes to insurance companies and Val Fehr, CEO of My Mutual Insuranc…

Episode page
Nov. 29, 2019

Mark Evans: the new age of insurance sales

Insurance sales always seemed complicated until Mark Evans from Standard Sales reached out.  As the guest on this episode, Mark e…

Episode page
Nov. 17, 2019

David Ferriero: Insurance with values

Insurance can be seen as a ruthless business and at times it is, but David Ferreiro from USI Insurance Services has a different v…

Episode page
Nov. 13, 2019

IBAO BIP Talks: Future of Insurance Regulation

While insurance regulation may not be the most glamorous subject the new regulator for Ontario's FSRA branch Tim Bzowey might be …

Episode page
Nov. 8, 2019

IBAO BIP Talks: The Talent Pipeline

Recruitment and holding on to talent is everything in the insurance industry right now and the IBAO 2019 Convention delivered the…

Episode page
Nov. 6, 2019

IBAO 2019 CEO Panel Sessions

A round table discussion featuring 5 of Canada's top insurance companies executives including:  Carol Jardine, Rowan Saunders, Bo…

Episode page
Oct. 31, 2019

IBAO BIP Talks with Ginny Roth on Political Climate post-election

Fresh off Canada’s 2019 Federal Election mid-October, Ginny joins us to explain how election results will impact both Canada and …

Episode page
Oct. 29, 2019

IBAO BIP Talks with the Water Brothers

For many Canadians, the impacts of climate change are associated with the Arctic or low-lying tropical Pacific islands flooded by…

Episode page
Oct. 27, 2019

IBAO BIP Talks with Andrew Au

Marketers have shifted from mass to millennial—a generation in the thick of life’s biggest moments, claiming their position as he…

Episode page
Oct. 24, 2019

IBAO19 BIP Talks One on One

Almost live from the IBAO 2019 convention in Toronto is the recap of the BIP talk guests featuring The Water Brothers on climate …

Episode page
Oct. 23, 2019

Bob Tisdale COO Pembridge Insurance

When you get a chance to talk to someone with Bob Tisdale's experience and wisdom you jump at it. With his recent retirement anno…

Episode page
Oct. 17, 2019

ITC 2019 Revisited

The final installment talking about #ITC2019 what was learned and experienced.  This episodes features guests from GIC, IBM, Life…

Episode page
Oct. 9, 2019

Colin Simpson IBAO CEO

The IBAO convention is coming up on October 23rd and 24th and we'll be there to capture the entire event but before that Colin Si…

Episode page
Oct. 3, 2019

Broker Roundtable at Wet Republic

What happens after day one at Insuretech Connect?  It's late afternoon in Las Vegas the skies are clear and air is warm so insura…

Episode page
Sept. 27, 2019

Brent Closs CAA Marketing Academy

CAA is launching a marketing program exclusively for insurance brokers and Brent Closs from CAA talks about why the broker distri…

Episode page
Sept. 19, 2019

John McClelland from miBroker

In this episode John McClelland founder of miBroker talks about how building an online insurance solution requires understanding …

Episode page
Sept. 6, 2019

Elias Puurunen on Cyber Security for Insurance Professionals

What do insurance broker and agents really know about advising cyber insurance products?  Are they aware of what the risks and pe…

Episode page