Episodes

Insurance brokers and agents generate tons of data but how many of them know how to harvest it?  Colby Tunick, CEO and founder of Refocus AI, is ready to help you make sense of your brokerage data and explains why it's time to take control of your business.  Colby shares how data can help predict w…

Everyone sees what is happening in the insurance distribution marketplace with mergers and acquisitions but what's driving it?  Mike Berris from Smythe CPA explains what's driving the flurry of activity where valuations are and where they might be heading.  Mike was also the first guest on the podc…

It's time to look back on the year that was for the hosts Curt Wyatt and Pete Tessier and what happened over 40+ episodes, the insurance industry, the world and everything in between.  Pete and Curt take some shots at the industry, our challenges and make some predictions about what lies ahead in 2…

The times they are a changing and David Duley, CEO from PlanGap, shares his thoughts about how people should protect against potential shortfall in government pension plans with social security or insurance. David has a great story about his inspiration moment and how has built PlanGap to address b…

Political action is part of every good strategy but no one does it better than Huw Williams of Impact Public Affairs.  As a guiding force for insurance brokers across Canada, Huw has helped many associations advocate on behalf of their members and their clients to help make sure that insurance is a…

When talking about innovating to manage disruption with insurance there's no one better than Al McLeod.  He's not part of the insurance world hierarchy or patriarch, he's just Al, a guy who has a vast of array of experience from all sorts of industries and someone who thinks way outside the confine…

We had two guests this week with Pierre-Andrew Meunier from PrevTech and Ken Worsley from Wawanesa Insurance talking about the latest needs and technology to help predict where a claim could occur.  As agricultural operations, and other types of large-scale manufacturing operations grow, the scale …

Sometimes the insurance industry has tunnel vision because 'no one gets it'.  In this case, Zensurance co-founder and CEO Danish Yusuf come from outside the insurance industry and he shares his calm and focussed approach to thinking differently about service, distribution and value.  Danish is an a…

Insurance claims are the value part of any policy and that experience is beginning to change.  Whether it be an external disruption or internal innovation the process of being made whole' is moving in a different direction.  Erin Fischer VP, Chief Claims Officer of Wawanesa explains to Curt and Pet…

Risk engineering never seemed so cool but Ryan McGovern the Chief Risk Engineer from Virtual I Technologies explains what the future looks like for insurance brokers and agents when it comes to risk analysis and data.  Virtual I Technologies is an ACORD Insuretech Innovation award winner and Ryan s…

Data is everything in the insurance industry right now but what about data on the trends and technology that is shaping the industry?  That's where Jeff Goldberg and Novarica come in, they make sense of all the different changes going in with insurance and technology and all the companies making th…

Pete and Curt breakdown day two of the  #IBAO2020 virtual convention discussing the CEO panel featuring Economics, Intact, Wawanesa, and Travelers as well as clips and thoughts from the insurer town halls.  It was a different kind of convention this year but IBAO pulled it off and there was more th…

Day 1 from the IBAO #Empowered virtual convention got off to an amazing start with smooth music from DJ Steph Honey and then delivered great content on the state of the industry, Ontario broker technology and recruitment and retention strategies.  Pete and Curt breakdown the day and content with hi…

It wasn't just brokers and agents who had to make a pivot to a virtual service model, professional associations did too and Brett Boadway and Norah Black from IBAO share their journey.  The Empowered conference is IBAO's 100th and it's going on in full form in a virtual model and it's as dynamic as…

Insurance brokers and agents want real-time transactions and Tom Reid has come on board with IBAC to ensure the industry crosses the finish line.  Tom shares his journey from entering the industry to becoming an executive while explaining how the future of broker-insurer connectivity will arrive an…

Change isn't easy, especially when it's unexpected and forces the shuttering of the entire way an industry does business but that's what Joseph Carnevale took on this year as IBAO President.  In this episode Joseph talks about how to pivot, what it means to care in a de-personalized insurance world…

Claims can go wrong but what happens if you suspect that a claim might not be what it seems?  You might hire an investigator, some one like Dorian Bond, who can help figure out what's going wrong.  Dorian joins Curt and Pete to discuss how brokers and agents to pick up on fraud and explains what le…

Home security is changing from an old tech reactive model to a new age proactive system that integrates far beyond the traditional monitoring station.  Dhruv Garg drops by to explain how Kangaroo and its connected systems will change the way insurance looks at home security and why its value propos…

Telling a story is never easy, but telling a story about insurance is even harder but Charles Alexander knows how.  Insurance can scare consumers into purchasing but it can also educate them into purchasing the right coverage, coverage that agents and brokers struggle to explain in the sales proces…

Is there anyone more energetic in the insurance industry than Bill Pieroni?  If so we haven't recorded with them yet.  However, after talking with Bill you don't just feel energized, you are informed, educated, and empowered with a new understanding of insurance knowledge.  As the CEO of ACORD Bill…

Outsourcing is not a dirty idea anymore, in fact it's far more common in the insurance industry than we think and Daniel Ramsey, the CEO of My Out Desk will explain how his company and services allow for back office efficiencies.  Daniel explains how using an external service of trained and license…

Have you ever wondered how the IBAC president looks at the insurance industry and its current state of change?  Kent Rowe joins Curt Wyatt and Pete Tessier to talk about what he sees and how IBAC is addressing and manager change for almost 40,000 independent insurance brokers. From data exchange an…

Education is the key to opportunity and any professional never stops learning through their career and Peter Hohman, CEO of the Insurance Institute if Canada joins Curt and Pete to discuss the importance of education.  The IIC does more than prepare people to be agents or brokers, it serves all fac…

Insurance professional, author, and so much more, Bryan Falchuk joins Curt and Pete to talk about his new book, The Future of Insurance: From Disruption to Innovation.  Bryan's insight and research shows how it's not just technology that's evolving the industry but new ways of thinking in all ares …