Episodes

Dec. 18, 2020

Huw Williams on Political Action

Political action is part of every good strategy but no one does it better than Huw Williams of Impact Public Affairs.  As a guiding force for insurance brokers across Canada, Huw has helped many associations advocate on behalf of their members and their clients to help make sure that insurance is a…

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Dec. 11, 2020

Al McLeod- Innovation, Disruption & Insurance

When talking about innovating to manage disruption with insurance there's no one better than Al McLeod.  He's not part of the insurance world hierarchy or patriarch, he's just Al, a guy who has a vast of array of experience from all sorts of industries and someone who thinks way outside the confine…

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Dec. 5, 2020

Risk Detection & Claim Prevention

We had two guests this week with Pierre-Andrew Meunier from PrevTech and Ken Worsley from Wawanesa Insurance talking about the latest needs and technology to help predict where a claim could occur.  As agricultural operations, and other types of large-scale manufacturing operations grow, the scale …

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Nov. 27, 2020

Danish Yusuf- CEO Zensurance

Sometimes the insurance industry has tunnel vision because 'no one gets it'.  In this case, Zensurance co-founder and CEO Danish Yusuf come from outside the insurance industry and he shares his calm and focussed approach to thinking differently about service, distribution and value.  Danish is an a…

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Nov. 20, 2020

Erin Fischer- The Modern Claims Experience

Insurance claims are the value part of any policy and that experience is beginning to change.  Whether it be an external disruption or internal innovation the process of being made whole' is moving in a different direction.  Erin Fischer VP, Chief Claims Officer of Wawanesa explains to Curt and Pet…

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Nov. 12, 2020

Ryan McGovern- Virtual I Technologies

Risk engineering never seemed so cool but Ryan McGovern the Chief Risk Engineer from Virtual I Technologies explains what the future looks like for insurance brokers and agents when it comes to risk analysis and data.  Virtual I Technologies is an ACORD Insuretech Innovation award winner and Ryan s…

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Nov. 4, 2020

Jeff Goldberg- Novarica

Data is everything in the insurance industry right now but what about data on the trends and technology that is shaping the industry?  That's where Jeff Goldberg and Novarica come in, they make sense of all the different changes going in with insurance and technology and all the companies making th…

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Oct. 28, 2020

Empowered- IBAO2020 The Aftermath!

Pete and Curt breakdown day two of the  #IBAO2020 virtual convention discussing the CEO panel featuring Economics, Intact, Wawanesa, and Travelers as well as clips and thoughts from the insurer town halls.  It was a different kind of convention this year but IBAO pulled it off and there was more th…

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Oct. 22, 2020

IBAO Convention Day 1 After Party

Day 1 from the IBAO #Empowered virtual convention got off to an amazing start with smooth music from DJ Steph Honey and then delivered great content on the state of the industry, Ontario broker technology and recruitment and retention strategies.  Pete and Curt breakdown the day and content with hi…

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Oct. 18, 2020

Brett & Norah- How Empowered came to be

It wasn't just brokers and agents who had to make a pivot to a virtual service model, professional associations did too and Brett Boadway and Norah Black from IBAO share their journey.  The Empowered conference is IBAO's 100th and it's going on in full form in a virtual model and it's as dynamic as…

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Oct. 9, 2020

Tom Reid: IBAC data exchange & connectivity

Insurance brokers and agents want real-time transactions and Tom Reid has come on board with IBAC to ensure the industry crosses the finish line.  Tom shares his journey from entering the industry to becoming an executive while explaining how the future of broker-insurer connectivity will arrive an…

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Oct. 2, 2020

Joseph Carnevale- IBAO President

Change isn't easy, especially when it's unexpected and forces the shuttering of the entire way an industry does business but that's what Joseph Carnevale took on this year as IBAO President.  In this episode Joseph talks about how to pivot, what it means to care in a de-personalized insurance world…

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Sept. 25, 2020

Dorian Bond Claims and Investigations

Claims can go wrong but what happens if you suspect that a claim might not be what it seems?  You might hire an investigator, some one like Dorian Bond, who can help figure out what's going wrong.  Dorian joins Curt and Pete to discuss how brokers and agents to pick up on fraud and explains what le…

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Sept. 16, 2020

Dhruv Garg- President Kangaroo

Home security is changing from an old tech reactive model to a new age proactive system that integrates far beyond the traditional monitoring station.  Dhruv Garg drops by to explain how Kangaroo and its connected systems will change the way insurance looks at home security and why its value propos…

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Sept. 4, 2020

Charles Alexander Video Marketing for Insurance Professionals

Telling a story is never easy, but telling a story about insurance is even harder but Charles Alexander knows how.  Insurance can scare consumers into purchasing but it can also educate them into purchasing the right coverage, coverage that agents and brokers struggle to explain in the sales proces…

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Aug. 17, 2020

Bill Pieroni President & CEO of ACORD

Is there anyone more energetic in the insurance industry than Bill Pieroni?  If so we haven't recorded with them yet.  However, after talking with Bill you don't just feel energized, you are informed, educated, and empowered with a new understanding of insurance knowledge.  As the CEO of ACORD Bill…

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July 31, 2020

Daniel Ramse- CEO My Outdesk

Outsourcing is not a dirty idea anymore, in fact it's far more common in the insurance industry than we think and Daniel Ramsey, the CEO of My Out Desk will explain how his company and services allow for back office efficiencies.  Daniel explains how using an external service of trained and license…

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July 17, 2020

Kent Rowe- IBAC President

Have you ever wondered how the IBAC president looks at the insurance industry and its current state of change?  Kent Rowe joins Curt Wyatt and Pete Tessier to talk about what he sees and how IBAC is addressing and manager change for almost 40,000 independent insurance brokers. From data exchange an…

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July 10, 2020

Peter Hohman CEO Insurance Institute of Canada

Education is the key to opportunity and any professional never stops learning through their career and Peter Hohman, CEO of the Insurance Institute if Canada joins Curt and Pete to discuss the importance of education.  The IIC does more than prepare people to be agents or brokers, it serves all fac…

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July 4, 2020

Bryan Falchuk - Future of Insurance

Insurance professional, author, and so much more, Bryan Falchuk joins Curt and Pete to talk about his new book, The Future of Insurance: From Disruption to Innovation.  Bryan's insight and research shows how it's not just technology that's evolving the industry but new ways of thinking in all ares …

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June 26, 2020

Joshua Motta- Coalition

Coalition Cyber is a different kind of insurance company and company co-founder Joshua Motta explains how his approach is via risk management not tech solutions.  Certainly there is technology involved but the way Coalition provides value and coverage to insureds is different and unique.  Joshua ex…

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June 19, 2020

Tom Super from JD Power Part 2

It's rare a guest comes back so fast but Tom Super was far too interesting and informative to not continue with his insights.  Consumer data is always hard to understand and Tom with JD Power share information and what they have learned about the insurance-buying consumer.  It's not easy managing c…

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June 16, 2020

Rick Bauman- Passion and Success

Have you ever wondered what the underlying traits of successful insurance businesses are?  Rick Bauman from IC3 joins Curt and Pete to discuss how a passionate workplace leads to a successful culture. Rick brings his years of wisdom and experience to the podcast to give back some information and ex…

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June 5, 2020

Tom Super talks Insurance Consumer Behaviour-Part 1

The insurance consumer is changing and no one knows that better than JD Power the leader in consumer data and analytics. Tom Super, head of P&C insurance for JD Power, joins Curt and Pete to talk about what's influencing consumers with insurance purchasing decisions and what kind of experience they…

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