Episodes

Have you ever wondered how athletes or professional sports teams get their insurance? If you have Leigh Ann Rossi, SVP of NFP, shares her experiences around how athletes, teams and leagues manage their insurance needs along with other areas of the entertainment industry.  Leigh Ann talks about the …

Underwriting is a challenge right now and Nick Lamparelli has some thoughts about how it has to change.  Think poker and betting big when opportunity arises and so much more as "Lamps" shares his thoughts with Curt and Pete about innovation and looking at risk differently.  Nick is an industry vete…

Agents and brokers are told they are sitting on volumes of data that can help them but is all that data useful for creating the best experience?  Sandeep Kharidhi, manager of data and analytics for Deluxe Corp joins the show to discuss how data can be used to create a better experience for insuranc…

As Christian Harris of Slip Safety Services says, 'there's a hidden cost to insurance with slip and fall claims' and he explains why during this episode.  In an era of risk mitigation and loss prevention, slip and fall claims are just as preventable as other forms of loss and Christian's company ha…

Carol Jardine is a leader for and within the Canadian Insurance industry.  She shared her insights about the current industry challenges along with some personal thoughts about her career journey and passion for giving back.  As the COO of a large insurance company Carol has a different view, and s…

Jeff McCann and Apollo Cover are not trying to change the way we buy, sell, and market insurance they're simply finding ways to improve upon the model.  Jeff shares thoughts from the inspiration of the Apollo concept and how they have tackled problems with a different mindset and a different look t…

Bolt Inc is not a new venture, in fact it's over 20 years in the making as a technology company that serves the insurance marketplace.  Jim Dwane, the chief revenue officer, explains how connectivity within an open market ecosystem brings insurers and carriers together with potential customers.  Bu…

Ty Harris didn't wake up with an epiphany for Openly, he actually figured out what he wanted to do and set about building it. That's what Openly is, an insurance company and products designed for a targeted segment.  Ty explains why it's difficult to start out in the space and how they have targete…

Fire protection is what insurance is for right?  That's what consumers think but Rob Read, President of Bison Fire Protection, explains theres much more for insurance agents and brokers to know when helping their clients.  Rob explains how the handed-ness of a chef affects the design of fire suppre…

The title is a bold statement but Painworth might have cracked the code for efficient and fair bodily injury claims settlements by writing some code.  Mike Zouhri had a personal experience that led him to understand why access to justice was so hard and receiving compensation since so difficult.  T…

Insurance brokers and agents generate tons of data but how many of them know how to harvest it?  Colby Tunick, CEO and founder of Refocus AI, is ready to help you make sense of your brokerage data and explains why it's time to take control of your business.  Colby shares how data can help predict w…

Everyone sees what is happening in the insurance distribution marketplace with mergers and acquisitions but what's driving it?  Mike Berris from Smythe CPA explains what's driving the flurry of activity where valuations are and where they might be heading.  Mike was also the first guest on the podc…

It's time to look back on the year that was for the hosts Curt Wyatt and Pete Tessier and what happened over 40+ episodes, the insurance industry, the world and everything in between.  Pete and Curt take some shots at the industry, our challenges and make some predictions about what lies ahead in 2…

The times they are a changing and David Duley, CEO from PlanGap, shares his thoughts about how people should protect against potential shortfall in government pension plans with social security or insurance. David has a great story about his inspiration moment and how has built PlanGap to address b…

Political action is part of every good strategy but no one does it better than Huw Williams of Impact Public Affairs.  As a guiding force for insurance brokers across Canada, Huw has helped many associations advocate on behalf of their members and their clients to help make sure that insurance is a…

When talking about innovating to manage disruption with insurance there's no one better than Al McLeod.  He's not part of the insurance world hierarchy or patriarch, he's just Al, a guy who has a vast of array of experience from all sorts of industries and someone who thinks way outside the confine…

We had two guests this week with Pierre-Andrew Meunier from PrevTech and Ken Worsley from Wawanesa Insurance talking about the latest needs and technology to help predict where a claim could occur.  As agricultural operations, and other types of large-scale manufacturing operations grow, the scale …

Sometimes the insurance industry has tunnel vision because 'no one gets it'.  In this case, Zensurance co-founder and CEO Danish Yusuf come from outside the insurance industry and he shares his calm and focussed approach to thinking differently about service, distribution and value.  Danish is an a…

Insurance claims are the value part of any policy and that experience is beginning to change.  Whether it be an external disruption or internal innovation the process of being made whole' is moving in a different direction.  Erin Fischer VP, Chief Claims Officer of Wawanesa explains to Curt and Pet…

Risk engineering never seemed so cool but Ryan McGovern the Chief Risk Engineer from Virtual I Technologies explains what the future looks like for insurance brokers and agents when it comes to risk analysis and data.  Virtual I Technologies is an ACORD Insuretech Innovation award winner and Ryan s…

Data is everything in the insurance industry right now but what about data on the trends and technology that is shaping the industry?  That's where Jeff Goldberg and Novarica come in, they make sense of all the different changes going in with insurance and technology and all the companies making th…

Pete and Curt breakdown day two of the  #IBAO2020 virtual convention discussing the CEO panel featuring Economics, Intact, Wawanesa, and Travelers as well as clips and thoughts from the insurer town halls.  It was a different kind of convention this year but IBAO pulled it off and there was more th…

Day 1 from the IBAO #Empowered virtual convention got off to an amazing start with smooth music from DJ Steph Honey and then delivered great content on the state of the industry, Ontario broker technology and recruitment and retention strategies.  Pete and Curt breakdown the day and content with hi…

It wasn't just brokers and agents who had to make a pivot to a virtual service model, professional associations did too and Brett Boadway and Norah Black from IBAO share their journey.  The Empowered conference is IBAO's 100th and it's going on in full form in a virtual model and it's as dynamic as…