Episodes

It's time to talk about claims and how that process and experience is probably the most important one for the insurance consumers. Rosa Nelson, VP of Claims and Customer Experience West Region for Intact, talks about how technology is being …

Jennifer Linton and the company she co-founded Fenris Digital aren't trying to disrupt the insurance industry, rather as she says, they 'want to make massive improvement'. That's a refreshing change from other technology companies in the insurance industry. Jennifer's journey …

Is there a more passionate person within the insurance industry? There might be but I have not seen or met them yet. Billy Bray author of Buying Commercial insurance brings his insights and his passion to the podcast to talk …

There's a point where you have to have fun and if the middle of summer is not it then when is? If you are on LinkedIn then you might have seen the funniest account about insurance called The Insurance Hustle …

Young brokers need to be heard and who better to talk to than the chairperson of the Manitoba Young Brokers network Tiffany Reider. Tiffany is in a family insurance business, and like many never planned on becoming an insurance professional, …

Sure it's a niche market but it's also a fascinating one that is not discussed enough in the insurance marketplace- captive insurance. Hale Stewarts drops by to discuss how captive insurance serves industry, fits within the insurance landscape, and why …

After the event insurance what's that? I certainly had to learn about it after Dominique Zipper from DAS Canada reached out to me. ATE insurance is one of the more unusual types of products in the insurance marketplace because if …

Maybe we don't really understand what insuretech is? Barry Rabkin, founder of Market Insight Group and insurance industry veteran, certainly has a few thoughts about that term and what it 'really' means. Barry's experience as an industry analyst has allowed …

Data is everywhere in the insurance industry but with a new focus on customer experience marketing there's no one better to discuss this trend than Stan Ivankovic from Environics Analytics. Stan explains how insurers are focussing on understanding customers long …

For insurance agents and customers in the US something cool is coming and that's the release of the GloveBoxapp.com and the CEO Ryan Mathisen joined the Insurance Podcast to talk about this app. Ryan is not your typical young CEO …

How many companies have a VP for Insights, Experience and Distribution? Well SGI Canada does and that VP is Cari Donaldson who joins the podcast to talk about how the customer experience is far more intricate than we really know. …

Amber Wuollet from Explore Information Services joins the Insurance Podcast to talk about data, customers, insure tech and insurance nerdery. Yes, being an insurance nerd has never been so fun and Amber explains why insurance professionals need to embrace their …

Alyson Shane joins The Insurance Podcast to talk how insurance brokers and all professionals can develop their personal brand. As the founder and inspiration for Starling Social Alyson knows marketing and social media and how to brand just about anything. …

Season 2 of the Insurance Podcast kicks off with Sherif Gemayel the founder and inspiration for Sharp Insurance. He shares his wisdom and story on becoming a leading online insurance broker including his 'aha' moment and how Google business listings …

Taking a deep dive into the best of the second half guests from the first season of the Insurance Podcast. Great thoughts from Adam Mitchell, Dario Battista, Thomas Accardo, Graham Haigh, Justin Thouin, Katherine Ferrante, Jen Pugsley, Ron Glozman, Greg …

The first season of The Insurance Podcast has come to an end. Here's part one of the season review featuring, Alister Campbell, Stuart Bruce, Alyson Shane, Mike Berris, Chuck Byrne, Lance Miller, David Sussman, Paul McDonald, Jay Bregman, and John …

Insurance is ever-changing and Jen Puglsey from Goose Digital drops by to talk about how marketing automation is as important as ever if insurance brokers want to have an omni-channel presence. Jen is a former insurance broker who now provides …

Data is the big driver in the insurance industry right now but understanding connectivity is still vital to the success of insurance distribution. Steve Pieroway from PolicyWorks drops by to talk about how brokers need compelling solutions to change their …

Artificial Intelligence never looked so cool as Ron Glozman of Chisel.ai joins the podcast to talk about how AI will help the insurance industry be better at what it does- providing 'bespoke service'. That's Ron's term but it's an appropriate …

What do you really know about legal expense insurance? If you're anything like me it was a product that existed but you never really explored it. Katherine Ferrante of ARAG provides fantastic insight on the product and how insurance brokers …

The idea of change is a pretty cool thing for Thomas Accardo of Brokerlift. His background is nothing like most people's in the insurance industry so that's why when he's got something to say we should listen. Whether it's how …

Do you understand how intelligent data is being used within the insurance industry? Greg McCutcheon, President of Opta joins the Insurance Podcast to discuss how brokers and insurers can use data to improve their books of business, where the future …

It's the great debate on public or private auto insurance in British Columbia. Former IBABC President Andrew Tablotney speaks on behalf of the insurance broker interest and Aaron Sutherlan VP West of the Insurance Bureau of Canada presents the case …

Do you use rate comparison sites? If not Justin Thouin of Lowestrates.ca is going to change that because he sees where the future is for consumers with financial services. His company is so consumer focussed they do not even take …