Episodes

Sure it's a niche market but it's also a fascinating one that is not discussed enough in the insurance marketplace- captive insurance. Hale Stewarts drops by to discuss how captive insurance serves industry, fits within the insurance landscape, and why it plays a necessary role in distributing and …

After the event insurance what's that?  I certainly had to learn about it after Dominique Zipper from DAS Canada reached out to me.  ATE insurance is one of the more unusual types of products in the insurance marketplace because if you use it you don't pay the premium.  Dominque explains how and wh…

Maybe we don't really understand what insuretech is?  Barry Rabkin, founder of Market Insight Group and insurance industry veteran, certainly has a few thoughts about that term and what it 'really' means.  Barry's experience as an industry analyst has allowed him to witness many changes within the …

Data is everywhere in the insurance industry but with a new focus on customer experience marketing there's no one better to discuss this trend than Stan Ivankovic from Environics Analytics.  Stan explains how insurers are focussing on understanding customers long before they ever make an insurance …

For insurance agents and customers in the US something cool is coming and that's the release of the GloveBoxapp.com and the CEO Ryan Mathisen joined the Insurance Podcast to talk about this app.  Ryan is not your typical young CEO looking to disrupt insurance, he's actually an agent and has been in…

How many companies have a VP for Insights, Experience and Distribution?  Well SGI Canada does and that VP is Cari Donaldson who joins the podcast to talk about how the customer experience is far more intricate than we really know.  Cari shares insights on how the emotional experience is often overl…

Amber Wuollet from Explore Information Services joins the Insurance Podcast to talk about data, customers, insure tech and insurance nerdery.  Yes, being an insurance nerd has never been so fun and Amber explains why insurance professionals need to embrace their inner nerd.  Aside from being an ins…

Alyson Shane joins The Insurance Podcast to talk how insurance brokers and all professionals can develop their personal brand.  As the founder and inspiration for Starling Social Alyson knows marketing and social media and how to brand just about anything.   There are 11 takeaways for insurance pro…

Season 2 of the Insurance Podcast kicks off with Sherif Gemayel the founder and inspiration for Sharp Insurance. He shares his wisdom and story on becoming a leading online insurance broker including his 'aha' moment and how Google business listings changed the business trajectory.  If you want to …

Taking a deep dive into the best of the second half guests from the first season of the Insurance Podcast.  Great thoughts from Adam Mitchell, Dario Battista, Thomas Accardo, Graham Haigh, Justin Thouin, Katherine Ferrante, Jen Pugsley, Ron Glozman, Greg McCutcheon, Matthew Turak and Jeff Roy about…

The first season of The Insurance Podcast has come to an end.  Here's part one of the season review featuring, Alister Campbell, Stuart Bruce, Alyson Shane, Mike Berris, Chuck Byrne, Lance Miller, David Sussman, Paul McDonald,  Jay Bregman, and John Knotek.  Listeners will notice a theme develop an…

Insurance is ever-changing and Jen Puglsey from Goose Digital drops by to talk about how marketing automation is as important as ever if insurance brokers want to have an omni-channel presence.  Jen is a former insurance broker who now provides valuable insight for Goose Digital as the Director of …

Data is the big driver in the insurance industry right now but understanding connectivity is still vital to the success of insurance distribution.  Steve Pieroway from PolicyWorks drops by to talk about how brokers need compelling solutions to change their processes and how even neophytes can use a…

Artificial Intelligence never looked so cool as Ron Glozman of Chisel.ai joins the podcast to talk about how AI will help the insurance industry be better at what it does- providing 'bespoke service'.  That's Ron's term but it's an appropriate term to what industry professionals need to understand …

What do you really know about legal expense insurance?  If you're anything like me it was a product that existed but you never really explored it.  Katherine Ferrante of ARAG provides fantastic insight on the product and how insurance brokers might be missing out on a great sales opportunity for th…

The idea of change is a pretty cool thing for Thomas Accardo of Brokerlift.  His background is nothing like most people's in the insurance industry so that's why when he's got something to say we should listen.  Whether it's how retail theory should be a part of any insurance broker's distribution …

Do you understand how intelligent data is being used within the insurance industry? Greg McCutcheon, President of Opta joins the Insurance Podcast to discuss how brokers and insurers can use data to improve their books of business, where the future of data is going, and the reality no one wants to …

It's the great debate on public or private auto insurance in British Columbia.  Former IBABC President Andrew Tablotney speaks on behalf of the insurance broker interest and Aaron Sutherlan VP West of the Insurance Bureau of Canada presents the case for considering private auto insurance.  There's …

Do you use rate comparison sites? If not Justin Thouin of Lowestrates.ca is going to change that because he sees where the future is for consumers with financial services. His company is so consumer focussed they do not even take ads on it. Justin drops by to explain how Lowestrates.ca is there for…

It's fun to have one of the nice guys come on the show but don't let Matthew's gentle demeanor fool you-not only is he nice but he's smart as well. Matthew talks about various initiatives with CAA and how they look at their value proposition as part of a customer's lifestyle not a product they can …

Is Jeff Roy the most energetic person in the Canadian Insurance industry? He might be but it's not technology that led him to be a pioneer with online service. It started by looking at his brand. Jeff's story is one every broker should hear as he talks about where he came from, why he changed and h…

Understanding brand leverage never happened so easily until Dario Battista joined the Podcast. Dario's pearls of wisdom about brand development and offering a unique value proposition go beyond the insurance industry. It's easy to see how he has made isure.ca a powerhouse in the Canadian insurance …

Graham Haigh joins Pete Tessier to discuss Wawanesa, the state of insurance in Canada, technology and innovation. Graham expands on the challenges in the marketplace and explains some the decision making to stop being a direct to consumer company in Quebec. Please rate, review and follow the podcas…

Understanding infrastructure has never been so much fun as Natalia Moudrak of the Intact Centre on Climate Adaptation talks about how the risk of flood is affected insurance companies. More importantly she explains how cities and municipalities can design and adapt to manage the peril of flood caus…